All orders are processed and dispatched between Monday – Friday (Business days only).
Orders placed BEFORE 12pm will be processed and dispatched the same day. Orders placed AFTER 12pm will be processed and dispatched on the next working day.
All orders are dispatched via Royal Mail Recorded and Signed delivery – allow 2-5 business days for delivery.
We also offer Royal Mail Guaranteed Next Day Delivery please ensure your order is placed before 12pm. To track your order visit www.royalmail.com
Please note Lavelle Lens does not take any responsibility for delays caused by the courier company.
Lavelle Lens only takes liability for the initial delivery fee – any charges applied in the cases of missed delivery attempts are NOT covered by Lavelle Lens and the liability lies with the customer.
In the unlikely event, you receive a damaged item, we will replace it, only if it is unopened, and in its original packaging.